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Ensuring powerful backup and recovery for a leading veterinary charity

Snapshot

  • Industry: Non-profit (Veterinary services)
  • Environment: Microsoft 365, on-premise servers
  • Location: UK

Key details

  • PDSA implemented Redstor to avoid reliance on a single provider for Microsoft 365 backups.
  • Redstor eliminated the need for capital expenditure on infrastructure, protecting 21TB of data.
  • Provided cloud-to-cloud protection and simplified data management with policy-driven automation​.

The challenge

PDSA, the UK’s leading veterinary charity, provides vital care to pets whose owners can’t afford private vet bills. With over 21TB of critical data—including patient records, communications, and operational files—PDSA relies heavily on Microsoft 365 tools such as Exchange, OneDrive, SharePoint, and Teams.

However, the organisation faced growing risks:

  1. Reliance on Microsoft 365 alone: Many assume Microsoft fully protects their data. In reality, accidental deletions, ransomware, or human error can still result in permanent loss.
  2. Operational disruption: Losing access to key communications or patient data could impact the charity’s ability to deliver essential services.
  3. High infrastructure costs: Traditional on-premise backup solutions required capital expenditure on servers, infrastructure, and management resources.

With data volumes continuing to grow and compliance requirements tightening, PDSA needed a robust, reliable solution to protect Microsoft 365 and keep operations running smoothly.

The solution: Cloud-first Microsoft 365 protection

PDSA implemented Redstor’s cloud-first backup and recovery platform to deliver comprehensive protection for all their Microsoft 365 workloads:

  • Exchange: Emails, contacts, and calendars.
  • OneDrive: Critical documents and files.
  • SharePoint: Collaboration tools and shared resources.
  • Teams: Conversations and shared files across departments.

Full Microsoft 365 backup and recovery

Redstor provided PDSA with cloud-to-cloud protection, ensuring all their Microsoft 365 data was securely backed up and fully recoverable. This eliminated reliance on Microsoft’s limited retention policies, which offer no guarantees for long-term recovery.

“We insist on a separate backup for Microsoft 365 to ensure sensitive data is always protected and recoverable. With Redstor, we can keep data as long as we like and recover critical files when needed.”

Parmy Rayet Senior IT Infrastructure Engineer

Rapid, reliable recovery with InstantData™

Redstor’s InstantData™ technology allows PDSA to stream data on demand, providing immediate access to files while full restores complete in the background. This ensures minimal disruption to services, even if data is accidentally deleted or compromised.

“With Redstor, we can recover specific files instantly, even from a particular timestamp. It keeps everything running smoothly.”

Cost-effective, infrastructure-free solution

By moving to Redstor, PDSA eliminated the need for costly on-premise infrastructure. The cloud-first design allowed for easy scalability as data volumes grew, while predictable pricing made budgeting straightforward.

  • No hardware costs.
  • No maintenance overheads.
  • Fully automated backups run effortlessly in the background.

“Redstor’s cloud-based backups were easy to set up and eliminated the need for costly infrastructure. It’s reliable, scalable, and a great alternative to buying new hardware.”

The benefits: Simplified protection for critical data

Resilient Microsoft 365 protection

PDSA now has full backup coverage for Exchange, OneDrive, SharePoint, and Teams, ensuring critical operational data is always recoverable.

Immediate recovery with InstantData™

Redstor’s on-demand recovery reduces downtime, allowing PDSA to focus on its mission without interruption.

Cost savings

Eliminating on-premise infrastructure saved the charity time and money, freeing up resources for frontline services.

The bottom line

With Redstor, PDSA gained reliable, cloud-first protection for Microsoft 365, ensuring critical data is backed up, secure, and recoverable—no matter what happens.

Key results:

  • 21TB of Microsoft 365 data fully protected.
  • Immediate access to files using InstantData™.
  • No infrastructure costs or maintenance overheads.
  • Simple, scalable backup solution for a growing organisation.

“We know our Microsoft 365 data is backed up and recoverable when we need it. Redstor gives us that peace of mind while being cost-effective and reliable.”

Trusted by organisations across the UK, Redstor delivers cloud-first backup and recovery tailored to Microsoft 365.

Protect your data, ensure compliance, and recover files instantly—no infrastructure required.

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