This website is operated by Redstor Limited. We are experts in data management, for more information see https://www.redstor.com/about/.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated, statistical or encrypted, which means that we will not be able to identify you individually.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org.
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to log in to your account with us and access the software and services we provide).
The table below provides more information about the cookies we use and why:
|The cookies we use||Name
|Universal Analytics (Google)||_ga, _gali, _gat, _gtag_, UA-4347287-1, _gid||These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the websites. The cookies collect information in an anonymous form, including the number of visitors to the websites and blog, where visitors have come to the websites from and the pages they visited. (_Ga expires in 2 years), ( _gid expires in 24 hours), (_gat expires in 1 minute)||Read Google’s overview of privacy and safeguarding data.|
|CloudFlare||__cfduid||The ‘__cfuid’ cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.||Read CloudFlare’s overview of Cookie Information.|
|HubSpot||__hstc||This is Hubspot’s main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (current visit), and session number (increments for each subsequent session). (Expires: 2 years)||Read HubSpot’s overview of cookie information|
|: hubspotutk||This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. (Expires: 10 years)||Read HubSpot’s overview of cookie information|
|__hssc||This cookie keeps track of visitor sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. (Expires: 30 min)||Read HubSpot’s overview of cookie information|
|__hssrc||Whenever HubSpot changes the session cookie, this cookie is also set. Hubspot set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manage cookies, HubSpot assumes it is a new session. (Expires: None. Session cookie)||Read HubSpot’s overview of cookie information|
|Intercom||Intercom-id-[app_id]||Anonymous visitor identifier cookie. As people visit your site they get this cookie. (expires 9 months)|
|Intercom-session-[app_id]||Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘intercom (‘shutdown’)’;, which usually happens on logout (expires 1 week)|
|Force24||F24_autoID||This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.|
|F24_personID||This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.|
|Webeo||_webeo_trk||The _webeo_trk cookie allows a website to track device visit history on the sites on which the cookie is installed. Tracking is performed anonymously and is not used for cross-site tracking purposes. Persistent 20 years.|
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
If you wish to contact us please send an email to [email protected], write to St James’ Wharf, 99-105 Kings Road, Reading, Berkshire, RG1 3DD or call +44 (0)118 951 5200.
We may change this policy from time to time.