Snapshot
- Industry: Managed Service Provider (MSP)
- Environment: Microsoft 365, on-premise servers
- Location: USA
The challenge
Bellmore Business Systems, a New York-based managed service provider (MSP) with a rich history dating back to 1929, faced increasing pressure to modernise its backup operations. Led by Artie Maas, the company built its reputation on personalised service and reliable IT solutions for mid-range enterprises.
However, hosting backups on in-house servers created significant operational challenges:
- Power outages: Coastal Long Island is prone to extreme weather, leaving systems offline and client data inaccessible when power is lost.
- Lost data: Downtime, particularly for critical email communications, risked business slowdowns and frustrated clients.
- Operational inefficiency: Maas and his small support team spent hours sifting through 60+ backup reports every morning, investigating failures and troubleshooting issues.
- Rising costs: Replacing ageing hardware and managing software licences drained resources. A single server refresh cost upwards of $5,000, not to mention installation, integration, and testing overheads.
With their Veeam-based system reaching its limits, Bellmore needed a modern, cost-effective solution capable of protecting Microsoft 365 environments and reducing operational strain.
The solution: Redstor’s cloud-first backup and recovery
Redstor delivered exactly what Bellmore needed: an all-in-one, cloud-first platform designed to streamline backup, simplify operations, and eliminate hardware headaches.
Unified management
Redstor’s intuitive platform provided a single interface for managing modern, legacy, and SaaS data, removing the need for multiple tools. Maas could now manage all customer backups at a glance, identify issues instantly, and take swift action.
“It used to take hours to go through 60 or 70 backup reports. Now I eyeball everything instantly and move on to what really needs my attention.” – Artie Maas
Instant recovery with InstantData™
Redstor’sInstantData™ feature transformed Bellmore’s recovery capabilities. Instead of waiting hours for restores to complete, clients could access critical data immediately – even while recovery was still underway.
“We match the speed and performance of a traditional locally hosted backup system but with the added protection of the cloud. Clients see the difference, especially when email goes down.”
Microsoft 365 protection
Redstor’s dedicated Microsoft 365 backup provides full protection for Exchange, OneDrive, SharePoint, Teams, and other key tools. With many businesses relying heavily on email, this capability was critical for Bellmore’s clients.
“The first time a client loses emails, they get it. Redstor makes it easy to protect what matters most.”
The benefits: Faster, smarter, and more reliable
Eliminating hardware and licensing costs
Redstor’s cloud-first model freed Bellmore from costly server refresh cycles and complex licensing headaches. Continuous backups run effortlessly in the background, without the risk of expired licences interrupting operations.
“A single server refresh could cost thousands, plus hours of setup. Redstor eliminated that burden entirely.”
Streamlined operations
With Redstor’s intuitive interface, Bellmore cut down backup management time significantly. Maas and his team now have more time to focus on improving client services – not troubleshooting backups.
“It saves us hours every week. Redstor’s reporting gives me everything I need, instantly.”
Resilient, instant recovery
Redstor provides clients with fast, reliable recovery, even during major outages. When a customer’s hard drive failed, Redstor restored both the host and virtual environments simultaneously, ensuring near-zero disruption.
“Clients see the difference when recovery is instant. It builds trust and loyalty.”
The results: Boosting performance and client satisfaction
With Redstor, Bellmore Business Systems has transformed its backup operations and delivered powerful results for its clients:
- Reduced costs: Eliminated hardware upgrades and licensing overheads.
- Faster recovery: InstantData™ ensures clients can access critical data immediately.
- Simplified management: A single interface for all backups saves hours of operational time.
- Improved reliability: Continuous cloud backups protect data even during power outages.
- Stronger Microsoft 365 protection: Complete coverage for email, Teams, and other tools.
Bellmore can now deliver faster, more efficient service to its clients while focusing on growth.
“Redstor has streamlined our backups. Our clients trust the reliability, and we’ve saved hours of time.”
Ready to eliminate backup headaches and deliver instant recovery to your clients?
Experience Redstor’s cloud-first platform today.