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Bocada support for Redstor improves backup monitoring and revenue opportunities for MSPs

posted in Press Release ● 27 Sep 2021

Reading, United Kingdom, September 23, 2021 – Redstor, a global data management and protection SaaS business, today announced a partnership with Bocada LLC, an award-winning IT automation company, to provide MSPs with greater visibility over customer environments and increase their revenue opportunities.

MSPs managing customer backups with Redstor’s cloud-native solution can now use Bocada’s single pane dashboard to oversee these environments alongside those protected by other cloud, on-prem, or hybrid implementations.

Purpose built for service provision, Redstor manages and protects customer data residing in the broadest range of data sources and environments, spanning modern and legacy infrastructure, whether on prem or in the cloud, including cloud-native, containerised workloads, as well as an ever-widening array of SaaS applications, all through a single app.

The integration of Redstor with Bocada’s platform gives MSPs further oversight over end customer backup operations. Through Bocada’s automated aggregation of backup and storage performance metrics across enterprise backup solutions like Redstor, Bocada lets MSPs minimize the labour hours associated with daily backup operations monitoring and monthly SLA audits while improving customer satisfaction through more timely, robust reporting.

Matt Hall, Bocada’s sales leader, revealed that developing a Redstor plugin was a direct response to South African MSP customers seeking additional ways to automate oversight of end-customer backup operations.

He said: “Several of our regionally-based MSP customers are selecting Redstor as a backup product of choice for its adaptable, cloud-native backup and recovery features. However, they still need centralised monitoring to build efficiencies into their BaaS offerings. Introducing native support for Redstor not only addresses these operational needs but also gives MSPs additional opportunities to win new accounts with cloud-only environments.”

Paul Evans, CEO at Redstor, said: “MSPs can increase revenue opportunities with our smart, all-in-one solution that automatically identifies upsell and cross-sell opportunities and scales infinitely and effortlessly. They can get up and running in minutes with zero upfront costs and reduce overheads by managing their customer base through a single, intuitive, cloud-native app.”
To learn more about Redstor and the reporting on it now available on Bocada 21.2.8, email [email protected] or [email protected] 

About Redstor 

Redstor offers smart, feature-rich data management and protection for environments offering the broadest coverage of support spanning modern and legacy data infrastructure and an ever-widening array of SaaS applications and platforms, including Microsoft 365, Google Workspace, Salesforce and Xero, with no hardware requirements – through a single app.

Redstor’s Data Management and Protection platform, ensures backup data is safely isolated from live environments and features smarter AI-driven technology to detect and remove malware from within backup data, providing a powerful additional layer of protection against cyber threats. A machine-learning model utilises community and shared insights, gained from malicious files found in backup sets, for community resilience against zero-day threats with automatic updates to improve protection every day. 

About Bocada: 

Bocada LLC, a global IT Automation leader, delivers backup reporting and monitoring solutions that give enterprises complete visibility into their backup performance. Bocada provides insight into complex backup environments, enabling IT organizations to save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. For more information, visit www.bocada.com. 

 

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